Getting help

We at Vertex IFMS strive to offer you continual support to maximize your investment. We understand that you have decided to buy our system to reduce your costs and any problems or doubts that you may have will impact your bottom line.  

As your technology partner, we would like you to benefit the maximum from your decision to invest in an innovative technology like Vertex IFMS.

Our technical support specialists are there for you always in attendance to your requirements and will help you with any questions that you may have. For us, each of your questions, however trivial, are most important. There are simply no small issues. We will help you with any issue you may have regarding the use of Vertex IFMS.

If you need any additional service or if you would like us to develop any additional customized solution which can improve your business process, please feel free to write to us. Our R&D team will work in tandem with you to develop any additional functional requirement that you may have to make your life easier.

All your support calls or emails to our technical team is completely free of charge while you have a valid contract with us.

Send all your support requests to support@vertexifms.com.

You can also chat with our support specialists while they are available online, using the chat application on the top right corner of the Vertex IFMS screen.